Terms and Conditions

1. Acceptance of Terms

By accessing and using Infile, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

Infile provides an automated document collection platform designed for CPAs, bookkeepers, and accounting professionals. Our service includes:

• Passwordless document upload functionality
• Automated client reminders and notifications
• Document tracking and management
• Template creation and customization
• Client communication tools

3. User Accounts

To access certain features of Infile, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Impersonate any person or entity
• Collect or harvest information about other users
• Use the service to spam or send unsolicited communications

5. Data and Privacy

Your use of Infile is also governed by our Privacy Policy. We take data security seriously and implement industry-standard measures to protect your information. You retain ownership of all documents and data you upload to our platform.

6. Intellectual Property

The Infile platform, including its design, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our service without explicit permission.

7. Payment and Subscriptions

If you subscribe to a paid plan:

• You agree to pay all fees associated with your subscription
• Subscriptions automatically renew unless cancelled
• We reserve the right to change pricing with notice
• Refunds are handled on a case-by-case basis

8. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to our service. We may temporarily suspend access for maintenance, updates, or unforeseen circumstances. We are not liable for any losses resulting from service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Infile shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to indemnify and hold harmless Infile and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the service or violation of these terms.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the service will immediately cease.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the platform. Your continued use of Infile after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our support channels.